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App Terms of Use

Version 1.0 · Effective 26 August 2026

These Terms are a contract between you and Patrol 6, LLC, an Arizona limited liability company ("Patrol 6", "we", "us"), covering the Report 6 mobile app and the services behind it (together, the "App"). By downloading, signing in to, or using the App you accept them. If you do not accept them, do not use the App.

How we handle your data is described in the App Privacy Policy, which is part of these Terms. Patrol 6's corporate Terms of Service govern our other products; these Terms govern the App and control where the two conflict about the App.

1. Eligibility

You must be at least 16 years old to hold an account, and 18 or older to use the App in a workplace or on behalf of an organization. If you use the App for an employer or client, you confirm you are authorized to bind that organization to these Terms, and "you" includes it. The App is a tool for adults doing professional work, and is not directed to children.

You may not use the App if you are barred from doing so under US law or the law of your country, or if you are on a US government restricted-party list.

2. Your account

• Give accurate account information and keep it current.
• You are responsible for everything done through your account, and for keeping your device and sign-in credentials secure.
• Do not share your account. One account, one person.
• Tell us promptly at support@patrol6.com if you believe your account has been compromised.
• You can delete your account from inside the App at any time — see Delete your account.

3. Personal and Enterprise use

The App has two modes, and the terms differ.

If you use Enterprise mode, understand what you are agreeing to. Accepting a company's invitation connects your account to that company's cloud tenant. Reports you create in a company workspace upload to that company, are visible to it, are retained under its policy, and are not deleted when you delete your personal Report 6 account. Leaving the workspace, or losing access to it, stops future reports; it does not claw back submitted ones. Your employment relationship with that company, and any monitoring notice or consent it owes you, are between you and it — not us.

Personal mode is for your own work. Do not use Personal mode to hold reports that belong to an employer or client who requires them to be kept in its own system.

4. License to the App

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for your own reporting work. You may not copy, modify, translate, reverse engineer, decompile, or create derivative works of the App; rent, lease, sublicense, resell, or provide it as a service to third parties; remove proprietary notices; circumvent usage limits, security, or access controls; scrape or bulk-extract from the service; or use the App to build a competing product.

5. Your content

"Your Content" means the audio, photos, video, location, transcripts, report text, annotations, templates, and anything else you capture or create in the App.

You keep ownership of Your Content. In Enterprise mode, ownership of report content is as set out in section 3 and in the company's agreement.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, transcribe, analyze, reformat, and display Your Content solely to operate and provide the App to you — including generating reports, delivering shares, and supporting and securing the service. This license ends when the content is deleted, except for copies in encrypted backups until the backup cycle passes, and except where we must retain something by law.

We do not use Your Content to train AI models, ours or anyone else's, and our providers are contractually barred from doing so. We may use aggregated, de-identified data that cannot reasonably identify you, your reports, or the people in them to measure and improve the service.

You represent that you have all rights necessary to capture, upload, and share Your Content, and that doing so does not infringe anyone's rights or break any law.

6. Acceptable use

Do not use the App to:

• record or surveil anyone unlawfully, or in a place where they have a reasonable expectation of privacy — bathrooms, changing rooms, medical rooms, private residences you have no right to enter;
• stalk, harass, intimidate, or covertly monitor an individual;
• capture or store health information, biometric identifiers, government ID numbers, payment card data, or other sensitive or special-category data, unless we have agreed to it in writing;
• run face recognition, gait or biometric identification, or people-scoring against captured media;
• make or support decisions about a person's employment, discipline, housing, credit, insurance, or benefits based on App output;
• upload malware, or attempt to breach, probe, overload, or disrupt the service or anyone else's account;
• misrepresent a report's origin, time, or location, or alter a report to mislead;
• infringe intellectual property or violate any applicable law, including export and sanctions law.

We may investigate suspected violations and may suspend or terminate access under section 15.

7. Lawful recording — your responsibility

The App records audio, images, and location continuously while you capture. Whether you may lawfully do that, where you are, is entirely your responsibility.

• Recording, wiretap, eavesdropping, surveillance-device, CCTV, and workplace-monitoring laws differ by country, state, province, and territory, and can change.
• Some jurisdictions require every party to a conversation to consent before audio is recorded. Some require posted notice. Some restrict recording employees at all.
• Property owners, clients, and sites may impose their own restrictions on recording.

Before you capture, confirm you have the right to record that location, those people, and that audio, and obtain any notice or consent the law requires. You are solely responsible for how you use reports and who you send them to. We provide a tool; we do not provide legal advice about using it, and we accept no liability for your unlawful or unauthorized recording.

8. AI output is a draft

Report 6 uses automated transcription and generation to draft your report. This output is probabilistic. It will sometimes mishear words, miss findings, attach the wrong photo to the wrong issue, misstate a location, or state something with confidence that is simply not true.

You must review every report before you finalize, share, or rely on it. Finalizing a report is your confirmation that you have reviewed it and that it reflects what you observed. Once you share a report, you — not Patrol 6 — are its author for every purpose.

Report 6 output is not legal, safety, engineering, medical, insurance, or professional advice, is not a substitute for professional judgment or inspection, and is not certified for any regulatory, evidentiary, or compliance purpose. We make no representation that a report will be admissible in any proceeding or sufficient for any regulator, insurer, or court. If a report has evidentiary weight, verify it and preserve your own copy.

9. Data, retention, and loss

• Retention is limited and enforced automatically. In Personal mode, source audio, captured frames, and location traces are deleted from the cloud shortly after a report is finalized, and share links expire, on the schedule published in the App Privacy Policy. Deleted data is not recoverable. Export or save what you need before it ages out.
• The device copy is the primary copy in Personal mode. If you lose, wipe, reset, or replace your device, or delete the App, reports held only on that device are gone. We cannot restore them.
• Deletion is permanent. Deleting a report or your account removes it. We do not operate an undelete, and we are not obliged to restore data from backups on request.
• Capture can fail. Battery exhaustion, thermal throttling, storage exhaustion, an interrupting call, a permission revoked mid-capture, an OS update, loss of connectivity, or a device fault can end a capture or prevent an upload. Uploads may fail or be queued indefinitely if the device stays offline.
• You are responsible for your own backups and retention. Where a law, regulator, insurer, client, or employer requires you to retain records for a period, meeting that requirement is yours — export and store the reports yourself. Do not rely on the App as your only copy.
• Enterprise retention belongs to the company. In Enterprise mode, retention, legal holds, deletion, and export are administered by the company under its agreement with us. We are not responsible to you for the company's retention decisions or for data it deletes.
• No guarantee against loss. We take reasonable measures to protect data (see the App Privacy Policy), but to the fullest extent permitted by law we are not liable for loss, corruption, deletion, or inaccessibility of Your Content, however caused. Section 17 caps our liability if we are.

10. Availability and changes

We aim to keep the App available, but we do not promise uninterrupted or error-free service. The App depends on your device, your network, app-store distribution, and third-party providers, and any of them can fail. We may modify, suspend, or discontinue features, and may impose or change usage limits, at any time. Where a change materially reduces core functionality for paying subscribers, we will give reasonable notice. Features marked beta, preview, or early access are provided as-is and may be changed or withdrawn without notice.

11. Subscriptions and billing

• Personal use of the App is currently free, with no in-app purchases. We may introduce paid tiers; current tiers and prices, when any exist, are on the pricing page. Fair-use limits may apply to free service.
• If we introduce personal subscriptions, they will be sold through the Apple App Store. Payment is charged to your Apple Account at confirmation, and subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Manage or cancel in your Apple Account settings; deleting the App does not cancel a subscription.
• Refunds for App Store purchases are handled by Apple under its policies. Except where the law requires otherwise, fees are non-refundable and we do not prorate partial periods.
• Any free trial converts to a paid subscription at the end of the trial unless cancelled beforehand.
• We may change prices. Changes take effect at the next renewal after notice; if you do not accept a price change, cancel before it applies.
• Enterprise plans are invoiced under a separate written agreement, not through the App Store.
• If a payment fails or a subscription lapses, paid features stop. Your data is handled per the retention schedule and section 15.

12. Third-party services

The App relies on third-party services, including cloud hosting, transcription, AI generation, mapping, and email delivery — identified in the App Privacy Policy. Their performance is outside our control, and we are not liable for their acts, omissions, outages, or changes. If you follow a link from a report or the App to a third-party site, its terms apply, not ours.

13. Our intellectual property

The App, the Report 6 and Patrol 6 names and logos, the report formats and templates we supply, and all software, models, and documentation behind them are owned by Patrol 6 or its licensors and are protected by intellectual property law. Nothing in these Terms transfers any of it to you beyond the license in section 4. All rights not expressly granted are reserved.

14. Feedback

If you send us suggestions, bug reports, or ideas, we may use them without restriction, obligation, or compensation. Do not send us anything you consider confidential or want to be paid for.

15. Suspension and termination

• You may stop using the App at any time, cancel any paid subscription through the App Store, and delete your account in the App.
• We may suspend or terminate your access, with notice where practical and immediately where necessary, if you breach these Terms, if your use creates legal risk or harms the service or other users, if payment fails, or if we discontinue the App. Where we discontinue the App entirely, we will give reasonable notice and a period to export your reports.
• A company may remove your access to its workspace at any time.
• On termination, your license ends and your data is deleted per the retention schedule. Sections 5 (as to rights already granted), 8, 9, 13, 14, and 16 through 21 survive.

16. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind. To the fullest extent permitted by law, Patrol 6 disclaims all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranty arising from course of dealing or trade usage.

We do not warrant that the App will be uninterrupted, secure, timely, or error-free; that captures, transcriptions, photo associations, locations, maps, or generated reports will be accurate, complete, or fit for any purpose; that data will be preserved, recoverable, or free from loss or corruption; or that any report will satisfy any legal, evidentiary, insurance, or regulatory requirement.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is so, the exclusions above apply only to the extent permitted, and nothing in these Terms limits rights you have under consumer protection law that cannot be waived — including, in Australia, the consumer guarantees under the Australian Consumer Law; in the United Kingdom, your statutory rights; and in Canada, non-waivable provincial consumer rights.

17. Limitation of liability

To the fullest extent permitted by law:

• No indirect damages. Patrol 6 and its officers, members, employees, and suppliers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or the cost of substitute services.
• No liability for data loss. We are not liable for loss, deletion, corruption, or inaccessibility of Your Content or reports, or for your failure to retain your own copies — see section 9.
• No liability for report content or its use. We are not liable for the accuracy of generated reports, for decisions made in reliance on them, for how you or anyone else uses or shares them, or for your recording of any person or place.
• Cap. Our total aggregate liability for all claims relating to the App is limited to the greater of the amount you paid Patrol 6 for the App in the 12 months before the event giving rise to the claim, or US$100.

These limits apply to every theory of liability — contract, tort, negligence, strict liability, statute, or otherwise — even if we were advised the damage was possible and even if a limited remedy fails of its essential purpose. They are a fundamental basis of the bargain between us; without them we could not offer the App at these prices. Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

18. Indemnity

You will defend, indemnify, and hold harmless Patrol 6 and its officers, members, employees, and suppliers from any claim, demand, loss, liability, penalty, or expense, including reasonable legal fees, arising out of Your Content; your use of the App; your recording of any person, place, conversation, or property; your sharing or use of a report; your breach of these Terms or of any law; or your violation of anyone's rights. We may assume the defense of any matter at your expense, and you will cooperate.

19. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, and excluding the UN Convention on Contracts for the International Sale of Goods. Any action arising out of or relating to these Terms or the App shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to that jurisdiction and venue.

If you are a consumer outside the United States, this does not deprive you of the protection of mandatory consumer law in your country of residence, or of the right to bring proceedings in your local courts where that law gives you it.

Any claim must be brought within one year after it arises, or be permanently barred, except where a longer period is required by law.

20. Apple App Store terms

Where you obtained the App from the Apple App Store, the following applies and prevails over any conflicting term:

• These Terms are between you and Patrol 6 only, not Apple. Apple is not responsible for the App or its content.
• Your license is limited to use on Apple-branded devices you own or control, per the Apple Media Services Terms and the Usage Rules.
• Apple has no obligation to provide maintenance or support for the App. Support requests go to support@patrol6.com.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation.
• Patrol 6, not Apple, is responsible for product liability claims, claims that the App fails to conform to a legal requirement, and claims under consumer protection or privacy law relating to the App.
• Patrol 6, not Apple, is responsible for investigating and resolving any third-party claim that the App infringes intellectual property rights.
• You represent that you are not located in a country subject to a US embargo or designated as terrorist-supporting, and are not on any US restricted-party list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

21. General

• Changes. We may update these Terms. We will post the new version with a new version number and effective date, and for material changes give at least 14 days' notice in the App or by email. Continuing to use the App after the effective date accepts the change; if you do not accept it, stop using the App and delete your account.
• Entire agreement. These Terms and the App Privacy Policy are the whole agreement between us about the App, and replace any prior understanding about it.
• Severability. If a provision is unenforceable, it is limited or severed to the minimum extent necessary and the rest stays in force.
• No waiver. Not enforcing a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
• US Government users. The App is "commercial computer software" under FAR 12.212 and DFARS 227.7202, licensed with only the rights granted here.
• Notices. We may give notice in the App or to your account email. Notices to us go to the address in section 22.

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22. Contact

Patrol 6, LLC, an Arizona limited liability company
2843 E Robin Ln, Phoenix, AZ 85050, United States
support@patrol6.com

See also the App Privacy Policy, the website Privacy Policy, and Delete your account.