Privacy Policy
Last updated: 18 September 2026
This Privacy Policy explains how Patrol 6, Inc. ("Report 6", "we", "us") collects, uses, and retains information when you use the Report 6 mobile app and related services (the "Service"). Report 6 lets you walk a site, narrate what you see, and automatically generate a photo-mapped field report.
1. Information we collect
To generate your reports, Report 6 collects the following, only while you are using it:
- Audio recordings. Your narration is recorded continuously by the microphone while you record a report.
- Photos and images. The camera captures photos automatically (about one per second) while you record a report, plus any images you add.
- Precise and approximate location. Your device's GPS route is recorded while you record a report, so findings can be placed on the report map. Location is captured only during recording and stops when recording stops. The Android app gets your device location through Google Play services, subject to your device's Google location settings.
- Account identifiers. Your email address, and your name if you enter it (accounts use email and password sign-in). We also process account and device identifiers inherent to our infrastructure (for example, a Firebase user ID and installation ID).
- Report content you create. Transcripts of your narration, findings, annotations, templates, and other text associated with your reports.
- Diagnostic and troubleshooting data. The app keeps a local diagnostics log (for example, battery, thermal, memory, and network state, and in-app screen/button events). This stays on your device by default and is only uploaded to us if you or our support team initiate a diagnostics upload to resolve a problem. On Android, crash reports are also sent automatically to Google's Firebase Crashlytics, linked to your account ID.
Report 6 does not include advertising, does not use an advertising identifier, and does not track you across other companies' apps or websites.
2. How we use your information
- To generate your reports using AI. Your audio, photos, and location are processed to transcribe your narration (speech-to-text) and to generate the finished report (report generation). The app asks for your agreement, naming the recipients — Deepgram, Google (Gemini API), Mapbox, and Google Maps — before it sends report data from a capture, adds a photo to a company report conversation, or rewrites a report.
- To provide core app functionality, such as building the map, placing photos, and producing the PDF.
- To manage your account and let you sign in.
- To provide support and troubleshoot issues, when you request it.
3. How recording works
Recording only happens when you start a report, and it is clearly indicated on your device (for example, a persistent recording indicator in the app and the system camera/microphone indicators). On some devices, recording continues while the screen is off or the app is in the background so a walk is not interrupted; the recording indicator stays visible the whole time. You start and stop every recording yourself.
You are responsible for recording only where you have the right to record people, property, audio, and conversations. Recording, privacy, and consent laws vary by location.
4. Service providers we share data with
We do not sell your personal information and we do not share it for advertising. We use a small number of service providers who process data on our behalf, under contract, only to provide the Service:
- Google — Firebase and Google Cloud for sign-in, the database, file storage, and the backend functions that build your report; the Gemini API, which receives video clips (with audio), photos and video frames, audio and transcripts, report text, and captured location to generate observations, descriptions, categories, summaries and reports, to rewrite a report when you change its level of detail, and, in company workspaces, to check photos added to report conversations for safety before they are shared; Google Maps Platform for the report's street address and map images; Gmail for report emails; and reCAPTCHA to protect web sign-in.
- Mapbox — the report's street address, map images in reports, and maps on the web report page.
- Deepgram — speech-to-text transcription of report audio, including the audio in video clips, with Deepgram's model-improvement program turned off.
Company accounts use the same services, with the Gemini API also analyzing report video and powering knowledge-base features. They also use Google Vertex AI (knowledge-base text embeddings), Google Cloud Speech-to-Text and Text-to-Speech (legacy shift audio and voice replies), and Firebase phone authentication (a text-message second factor for portal sign-in). A company that connects its Patrol 6 platform account imports its guards, sites, and clients from Patrol 6 using the company's Patrol 6 API key.
On your phone, the iPhone app draws maps with Apple's MapKit, and the Android app draws maps with Google Maps, gets location through Google Play services, and sends crash reports to Google's Firebase Crashlytics.
Firebase and our backend functions run in the United States (us-central1). The other services above may process data in the United States and other countries.
All data is encrypted in transit and at rest. Google, Mapbox, and Deepgram are each bound by a written data-processing agreement and may use your data only to deliver the Service to us. Each provider is contractually required to protect your data with the same or equal protection as this policy. Google's Gemini API and Deepgram do not use your content to train their models.
5. How long we keep your data
- On your device (primary copy). Your finished reports live on your device and remain there until you delete them.
- Cloud copies used for processing. You can change a report for 30 days after it is first ready. It then finalizes automatically — sooner if you finalize it yourself, or later if a recording for it is still being received. When it finalizes, the audio, the photos not chosen for the report, the full location trace, and the processing data we used to build it are deleted from the cloud.
- Finalized reports. The finished report, the photos chosen for it, and its exports stay in the cloud until you delete the report or your account, so you can share and export it at any time. A finalized report can be shared but not edited.
- Reports that fail. A report that fails before it is ready is not finalized automatically; the source media already uploaded for it stays in the cloud until you delete the report or your account.
- Deleted reports. Deleting a report in the app permanently deletes it from your device and from our servers — the report, its photos (including the ones chosen for it), its exports, and its transcript — and any share link for it stops working immediately. If your phone is offline, the server deletion completes when it reconnects. Any report you filed about its AI output is deleted too. Nothing from the report is kept except a small record with no report content — your account ID, the report ID, the time, and whether ownership was confirmed — that stops a late upload from recreating the report. While a deletion is still running, the record also temporarily lists the storage locations being removed; they are cleared when the deletion finishes. The record is removed when you delete your account.
- Shared links. If you share a report by link, that link expires 60 days after it is created. You can create a new link at any time.
- Account information is kept until you delete your account.
- Uploaded diagnostics (if you send them for support) are deleted automatically 30 days after upload.
Imagery and audio in the cloud that a finished report does not reference are removed as part of the automatic cleanup above.
6. Enterprise (company) reports
If a company you work with has invited you and connected your Report 6 account to its own workspace, reports you submit to that company are uploaded to that company's account, and the company is the controller of that data under its own retention policy (typically a longer retention window than the consumer Service). Those company reports are not covered by the consumer retention windows above, and deleting your personal Report 6 account does not delete them. Deleting a company report on your phone removes only that phone's copy; the company's report stays under the company's control. To request deletion of company reports, contact the company.
7. Your rights and choices
- Access and deletion. You can delete a single report, or your account and its associated cloud data, at any time from within the app. See Delete your account for details on what is removed.
- Permissions. You control camera, microphone, and location access through your device settings; the app cannot record without them.
- Requests. To ask about the data associated with your account, email support@patrol6.com.
Depending on where you live, you may have additional rights — for example, to access, correct, delete, or obtain a portable copy of your personal information, and to complain to a data protection regulator. The Report 6 App Privacy Policy sets out those rights in detail for the United States, the United Kingdom, Canada, and Australia.
8. People captured in reports
Continuous capture in public or workplace settings may include other people, vehicles, and audio in the background. The automatic deletion of unreferenced cloud imagery and audio described above is intended, in part, to limit how long such incidental data is retained. If you are captured in a report and want it addressed, contact the person or company who created the report, or email support@patrol6.com.
9. Children
Report 6 is a tool for work and is not directed to children. We do not knowingly collect personal information from children. You must be at least 16 years old to create an account, and 18 or older to use Report 6 in a workplace.
10. Security
All traffic between the app and our services is encrypted in transit (TLS). No method of storage or transmission is completely secure, but we take reasonable measures to protect your information.
11. Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app.
12. Contact
Questions about this policy or your data: support@patrol6.com.
Patrol 6, Inc., a Delaware corporation
2843 E Robin Ln, Phoenix, AZ 85050, United States
Governed by the laws of the State of Arizona.